2. Application of Privacy Policy
This privacy policy is only applicable to the websites and services of ASO Rank. It does not apply
to the websites and services of the publishers. In the event that the user is forwarded, for
instance
via redirect, link or an advertisement, to another website or service not operated by ASO Rank,
the user will be informed by ASO Rank that this document does not apply to website or service
concerned.
ASO Rank declares to not be responsible for the way the operator of the other website handles data.
In particular, ASO Rank is not responsible that this privacy policy does not apply on websites and
services not operated by ASO Rank. ASO Rank recommends to all users to always read and check
carefully the privacy policy of third party websites.
3. User Personal Information
ASO Rank collects, processes and stores personal information from the user that the user
voluntarily
submits via forms on the website or services or elsewhere operated by ASO Rank in electronic or any
other form of communication. To register to use the websites or services from ASO Rank the user
needs
to submit certain personal information. This includes among other things names and email address.
4.Storage of Information
Usage Data:
When a user makes use of websites or services operated by ASO Rank, ASO Rank automatically
saves through usage of cookies the domain name and/or IP address of the computer used to contact
ASO Rank as well as the date, length of visit at website or service operated by ASO Rank,
pages accessed by the user and browser used.
Mobile Use of the Services:
Via smarphones, tablets or other mobile devices users can also access content and services from
ASO Rank. ASO Rank then stores the device's identification number (i.e. ANDROID_ID, IMEI,
MAC Adresses) that accesses the content or service in an anonymized form as well as the standard
technical information (i.e. operating system version, device type, and so on) to enable the
user to access the content or service.
Email Address:
If submitted, ASO Rank stores the email addresses of its users. Users either submit their
email address voluntarily via contact form or by submitting it in the course of direct
communication with ASO Rank.
Information via Communication:
ASO Rank saves the history of communication, when the user submits a ticket to ASO Rank
customer support as well as the information submitted by the user in the course of the
communication (i.e. email address). ASO Rank does this in order to answer the user
inquiry as best as we can. We do not share this information with third parties.
Other voluntarily submitted Information:
Our main concern is to always try to improve our offers and services as well as to adapt
them to its users as best as we can. In the course of that approval process the user can
submit additional information to ASO Rank as part of the use of offers and services operated
by ASO Rank or in the course of direct communication. Information stored are such as name,
address, age, gender, interests and, if applicable, payment data. Payment data is only stored
if the user processes a payment via ASO Rank. The user can also allow ASO Rank to record
their usage behavior on partner websites.
5. Third Party Information Gathering
Usage data from Publishers (publisher-user):
Publishers who work with ASO Rank share information about behavior of the publisher-user's
usage. ASO Rank needs the publisher-user's data in order for the the user to receive benefits
for offers from the publisher. By doing so, the publisher assigns each user a personal ID
("User ID") connected with the usage data. The User ID can only be read out by the publisher.
ASO Rank is not able to directly associate the usage data shared by the publisher via the
User ID with the user. ASO Rank can only determine the identity of the publisher-user if the
publisher-user itself initiates such a request.
Thus, the information transmitted by the
publisher to ASO Rank is not related to one individual. This applies unless the publisher-user
disclosed its identity and therefore waiving the protection of his private information
(for instance accessing the publisher's content with a user name connected to the real name
or entering the email address on the publisher's website). In this case, but not solely,
ASO Rank is entitled to the above-mentioned rights to use the personal information.
Nevertheless publisher-users should check the privacy policy of the publisher's website
in regard to the publisher's handling of personal information.
6. Use of Personal Information
Optimization of the service:
ASO Rank collects, processes, and stores users' personal information, when seeing a
legitimate business purpose for it. Expressed in a different way ASO Rank collects,
processes, and stores user data to better understand users of their websites and services
and therefore offer them better services. For instance ASO Rank can not only use the
information stored for direct processing of the agreement concluded with the user
(for example use of services, creation of invoices, use of customer support),
but also use it to identify malfunctions and/or misuse of ASO Rank websites and services.
Prevention and combat of abuse:
Thus, ASO Rank logs and stores information on the use of ASO Rank websites and services
such as activity on the publisher's website and service in regard to customers' advertisements
or services, including the monitoring of behavior patterns and checking for manipulations.
This can be useful and therefore is used to detect misuse or improper activity by the user
or publisher-user. ASO Rank uses special software to detect the use of illicit scripts and
identify the IP address as well as other data in regard to the behavior of users and
publisher-users.
If ASO Rank determines that a user or publisher-user violates its contractual obligations,
for instance by using illicit scripts, ASO Rank explicitly reserves the right to bring the
user's or publisher-user's data together with other data stored by ASO Rank on this person
to prove the violation. We will then possibly take additional measures against the users or
publisher-users concerned to restore normal operation.
Billing of services:
Insofar as it is required for billing, ASO Rank is entitled to share user data with the
service provider responsible for payment processing. ASO Rank is also entitled to provide
user data to third parties authorized to collect outstanding balances, insofar as this
information is required or useful to collect the balance. When cooperating with third parties
for these services, ASO Rank will obligate them to observe applicable data protection
laws and guarantee sufficient data protection.
Market research:
ASO Rank is entitled to anonymously use the information stored by and from the user or
publisher-user to evaluate interests, user behavior and demography. ASO Rank is also
entitled to anonymously analyze information stored about the user or publisher-user in
an statistical and aggregate form. If and to the extent to which ASO Rank uses data to
create user profiles, ASO Rank will never share the profiles with third parties without
the consent of the person concerned and will immediately cease the use of the user profile
if the user or publisher-user objects to it.
Personalized offers:
Based on the information submitted to ASO Rank as well as the actions within ASO Rank
websites and services, ASO Rank may allow third parties to contact the user for advertising
purposes. As long as the user does not object to the use of its user data for this purpose,
advertising can be sent that matches his or her profile and interests. The information cannot
be attributed to the user, unless the user voluntarily made this information on a website or
service operated by ASO Rank.
Email Address:
The email addresses acquired through an offer form of ASO Rank or received directly from
the user can be used by ASO Rank to send the user newsletters and information on ASO Rank
offers. The user can withdraw this consent by objecting at any time via email at no charge.
The user will have the opportunity in every information and newsletter sent by ASO Rank to
unsubscribe or send a cancellation notice via mail.
If the user voluntarily shares personal
information on request by ASO Rank , then ASO Rank will use this information with his or
her consent so that the user receives personalized special offers.
7.Sharing of Personal Information
User Data:
Personal and pseudonymized user data is used solely by ASO Rank. It is not shared with
third parties. Information received by third parties about user behavior is
received only without being able to attribute it to a specific person.
Personal Information:
ASO Rank will use and when necessary share personal information in the course of fraud
prevention and detection.
ASO Rank will transmit user's personal information to advertisers
and resellers only when the user redeems a promotional offer of such a partner company
participates in a survey and the information is required for processing or for participation
in the survey.
ASO Rank will not provide third parties with email addresses or information
from the communication with customer support or other information volunteered to ASO Rank.
8. Changing or Deleting Personal Information
The user and publisher-user can change or delete his personal information at any time.
The user or publisher-user can as well contact ASO Rank,if they would like ASO Rank
to change or stop using their information. ASO Rank will change or delete the user's
or publisher-user's information as quickly as possible. However, ASO Rank points out
that due to technical and organizational constraints, it is possible that some ongoing
measures or those that have not yet begun may continue to be carried out after the request
for deletion to ASO Rank has been made.
9. Disclosure of personal information
ASO Rank will disclose all of the information stored about the user or
publisher-user immediately and unchanged on request by the user or publisher-user.
The information will always be conveyed in electronic form via email.
Exceptions might be made after consulting the ASO Rank support.
10. Changes to the Privacy Policy
While observing current data protection laws ASO Rank reserves the right to change
this privacy policy at any time. Therefore ASO Rank recommends to regularly inform
yourself about the current privacy policy stated here. In the event that ASO Rank
intends to use personal user or publisher-user information on a larger scale than
it has been used up to now, ASO Rank will announce this beforehand.
11. Support and Contact
For any questions regarding the Privacy Policy or other matters please contact us.
When contacting us, we keep a record of that correspondence and collect your email
adress and other information in that matter as stated above. This will only happen
for archival purposes as well as for further correspondence and optimization of our
website and services. Your email address will not be used, transferred or sold.
12.Payment Refund
12.1 Payment Disputes &Chargebacks
You must not dispute PayPal directly, without contacting the support team first.
You may use PayPal dispute at the end when you are not satisfied with the resolution
given by support team but you must first contact support in any case and explain your
problem or justify the need for the refund. Note: make sure you must wait for the
response /resolution by the support team after you reach us.
If you dispute PayPal
directly without contacting support first or waiting for a response/resolution from
them then you may become ineligible for any refund from our end at all because in
that case you have breached our policy by going against to it. Please note that If
you contact support then your problem will be solved as soon as possible, but PayPal
dispute will delay it up to 10 or more than 30 days. It's better to contact support
and get resolution faster and smoother.
12.2 Special / Other Cases
There are some cases which are special i.e does not come under any of the above and
need to be discussed exclusively, In such case, you can contact support and explain
your problem, if we found your problem genuine then we may give you the refund or
proper resolution.